What Data We Collect
When you register and use 11223's services, the following types of information are collected automatically or with your consent:
Account & Identity Information
During registration, we collect your name, mobile number, email address, and date of birth. If identity verification is required, we may ask for your national ID number or other government-issued document details. This information is used to create your account, confirm your identity, and maintain security.
Payment & Financial Information
Transaction details are recorded for all deposits and withdrawals made via bKash, Nagad, or bank transfer. All financial transactions are processed in Bangladeshi Taka (৳ / BDT) and stored on encrypted servers. 11223 never collects full card numbers or bank passwords.
Device & Browser Information
Your device type, operating system, browser version, IP address, and screen resolution are recorded automatically. This information is used to improve platform performance and detect unauthorized access.
Usage Data
We collect usage data such as which pages you visit, how long you stay, which games you play, and which betting markets you participate in. This helps us deliver a personalized experience and relevant offers.
Purpose of Data Use
11223 uses the data it collects for the following purposes:
- Account Management: To register, log in, verify your identity, and keep your account secure.
- Payment Processing: To ensure accurate and secure processing of deposits and withdrawals.
- Service Improvement: To analyze platform performance and enhance the user experience.
- Fraud Prevention: To detect suspicious activity and protect the security of your account and funds.
- Contact & Support: To share important updates, bonus information, or resolve any issues.
- Legal Compliance: To comply with applicable laws and regulations in Bangladesh.
Your data is never sold to third parties for advertising purposes.
Data Storage, Security & Third Parties
Data Security Measures
All data collected at 11223 is transmitted and stored using SSL encryption. Industry-standard security technology is used for server-side data storage. Account passwords are stored in hashed form — never in plain readable text. Regular security audits and vulnerability assessments are conducted.
Data Retention Period
Data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period to meet legal obligations. Payment records must be retained for a specified period in accordance with financial regulations.
Sharing Data with Third Parties
11223 does not sell or rent users' personal data. Information may be shared with third parties only in the following limited circumstances:
- Authorized payment service providers that assist with processing transactions (e.g., bKash, Nagad)
- In response to lawful requests from government or regulatory authorities under Bangladeshi law
- To law enforcement agencies when data is required for fraud investigations
Outside of these cases, your data is not shared with any third party.
Your Rights & Policy Updates
User Rights
Every user of 11223 holds the following rights:
- Right to Access: You may request details about the information we have collected about you.
- Right to Correction: You may request corrections to any inaccurate or outdated information.
- Right to Deletion: Under certain conditions, you may request that your personal data be deleted.
- Right to Restrict Processing: You may request that the use of certain types of your data be restricted.
- Right to Lodge a Complaint: If you object to how your data is used, you can reach out to our support team.
To exercise this right [email protected] Send us the details by email. We typically respond within business days.
Policy Updates
11223 may update this privacy policy when necessary. A notice will be posted on the platform for any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the updated policy. For further questions FAQ Section View.
For any privacy-related questions: